Safeharbour Technology | Your IT Department

Properly implemented and managed IT should help your business grow by helping you to cut costs, reach new customers and get more out of your present customers.
If your IT is not doing this then your computers have become little more than a fancy word processor and your competition will be gaining ground on you.
Can you afford to sit still while your competitors develop a more efficient, profitable business than you and increase their market share?

Your IT should make you more money than you put into it
Business people acknowledge and accept the critical role IT plays in their business today and have a firm grasp of the initial and ongoing costs associated with getting the best return on that investment.  Part of that cost is the initial investment in hardware, software and expert time to install and configure it all.  A substantial part of that cost is the ongoing support and management of your IT after it has been installed to ensure it delivers, and continues to deliver on, the planned results. 

The challenge to the Small-to-Medium Enterprise
In larger organisations the natural way to deal with this ongoing requirement was to employ a team of IT experts to:
• Monitor and manage the IT systems
• Provide technical support to users
• Select and implement solutions to business problems
• Provide ongoing leadership in the exploitation of IT

But what about us in the SME (Small to Medium Enterprise) bracket who, regardless of whether we can afford it or not, cannot justify the expense of a single IT person, let alone a team of them?  Typically the answer has been either to try and manage as best we can, employ an IT expert when necessary on an hourly arrangement or to bite the bullet and hire an expert.

Each of these approaches goes some way to meeting the IT needs of SME businesses.  However none really deliver in all three of the areas that really matter; increased profits, increased efficiency and business growth.  Only an approach that delivers continuous IT management and support, recommends and implements solutions to business problems, enable you to keep tight control on IT spend and costs less than hiring your own IT staff will really be able to meet those needs.

Safeharbour is the solution we’ve been waiting for
Safeharbour’s Planned Support service delivers on all those business requirements.  With a team of IT specialists continually monitoring and quietly managing your IT, supporting you and your staff with their own help desk and selecting and implementing real solutions to your business problems you can be confident that your IT will consistently deliver and your staff will be able to use it.  Couple these benefits with a predictably lower cost than your own IT staff or a ”by-the-hour” expert and you have Your own IT Department - Safeharbour